MAPIDoor Hardware
Explainers
Home & DIY
Why Won’t My Door Latch Retract When I Turn the Handle?
A latch that will not retract as the knob or lever turns may involve strike misalignment, loose hardware or a worn latch mechanism, according to Allegion’s guidance.
Home & DIY
Why Does My Smart Lock Latch Move in the Wrong Direction?
On Kwikset SmartCode 909/910, a bolt moving in the wrong direction with a turnpiece that will not rotate can indicate the door-handing process was missed.
Home & DIY
Why Is My Deadbolt Key Hard to Turn?
A hard-to-turn deadbolt key may indicate frame binding when closed or installation tension; Kwikset documents a key-turn test for SmartCode mounting-plate tension.
Home & DIY
Why Does My Deadbolt Work With the Door Open but Not Closed?
A deadbolt that moves with the door open but binds when closed points to alignment of the bolt and strike; Kwikset documents this test for SmartCode models.